Shipping policy

Thank you for shopping with Royal rumioz. We are committed to providing a smooth shopping experience. Please read our shipping policy carefully before placing your order.

Order Processing

  • Orders are processed within 1–2 business days after payment is successfully confirmed.
  • Orders are not processed or shipped on weekends or public holidays.
  • During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Domestic Orders: 4–7 business days
  • International Orders: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before your order is confirmed. We may also offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (where available). Tracking updates may take 24–72 hours to appear after shipment.

Delays

As a dropshipping business, we work with trusted third-party suppliers. Delivery may occasionally be delayed due to:

  • Customs inspections
  • Weather conditions
  • Carrier delays
  • High order volumes
  • Public holidays
  • Other unforeseen circumstances beyond our control

We appreciate your patience if such delays occur.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, additional shipping charges may apply, or the order may be canceled if it cannot be delivered.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 3 days of the expected delivery date. We will work with the shipping carrier and supplier to help resolve the issue as quickly as possible.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Royal Rumioz
Email: [Your Support Email]
Website: [Your Website URL]